Hi, I’m Ben Whitaker, one of the original founders of Masabi.

I became known in the fare collection industry in 2007 for voicing new ideas that challenged the accepted solutions of the day, such as bringing mTickets into the mainstream, and around the savings of time, cost and risk from using shared SaaS platforms instead of buying everything bespoke. Welcome to my page where we discuss all things transit related. If you like what I post, check back in to find out more about what will be coming along next!

Transit Voices Podcast

The Transit Voices podcast will be speaking with other voices from the transit community to hear their new challenging views and projects, hopefully, so that the best new ideas can spread.

In February’s Transit Voices podcasts in 2023, Masabi co-founder Ben Whitaker talks to Mike DeVitto, former Head of Fare Payment for New York’s Metropolitan Transportation Authority (MTA). In this episode, Ben and Mike discuss how the industry has seen new leaders in adopting the latest ticketing technology.  “I’ve seen a […]
In the first of our monthly Transit Voices podcasts in 2023, Masabi co-founder Ben Whitaker talks to Renee Autumn Ray, Senior Director of Global Strategy at Hayden AI, a leader in smart enforcement technologies.  In this episode, you’ll hear Renee and Ben talk about effective uses of artificial intelligence and […]
In December’s Transit Voices podcast, Masabi co-founder Ben Whitaker talks to Brandon Policicchio, Chief Customer and Business Development Officer at Greater Dayton Regional Transit Authority. Here’s what you’ll hear in this episode: The two talk about removing all cash from buses and the benefits that it has brought them. “Being […]
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Ben's Blog

Blog posts and explainers featured here are about things we do at Masabi as well as what we believe will shape the transit of tomorrow, and how we think it will benefit riders and agencies.