Hi, I’m Ben Whitaker, one of the original founders of Masabi.

I became known in the fare collection industry in 2007 for voicing new ideas that challenged the accepted solutions of the day, such as bringing mTickets into the mainstream, and around the savings of time, cost and risk from using shared SaaS platforms instead of buying everything bespoke. Welcome to my page where we discuss all things transit related. If you like what I post, check back in to find out more about what will be coming along next!

Transit Voices Podcast

The Transit Voices podcast will be speaking with other voices from the transit community to hear their new challenging views and projects, hopefully, so that the best new ideas can spread.

In this unprecedented episode of Transit Voices, we’re thrilled to introduce not one but two special guests: Miguel Velázquez, the new CEO of Rochester RTS, and the agency’s Director of IT, Chris Mahood. Together with host Ben Whitaker, they delve into an engaging conversation about their agency’s transformative fare payments […]
In the latest episode of Transit Voices, seasoned transit expert Carol Schweiger underscores the need for behavioral science insights to transform people’s commuting habits. “We need to bring in the behavioral scientists to help us understand how do we change people’s travel behavior,” she asserts, emphasizing that the Mobility as […]
Get ready for a captivating episode of Transit Voices as the tables turn for Paul Comfort, renowned host of Transit Unplugged. This time, he swaps his usual role and steps into the limelight as this month’s guest. Known as a “Transit Evangelist,” Paul leads conversations from the front seat, driving […]
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Ben's Blog

Blog posts and explainers featured here are about things we do at Masabi as well as what we believe will shape the transit of tomorrow, and how we think it will benefit riders and agencies.