Hi, I’m Ben Whitaker, one of the original founders of Masabi.

I became known in the fare collection industry in 2007 for voicing new ideas that challenged the accepted solutions of the day, such as bringing mTickets into the mainstream, and around the savings of time, cost and risk from using shared SaaS platforms instead of buying everything bespoke. Welcome to my page where we discuss all things transit related. If you like what I post, check back in to find out more about what will be coming along next!

Transit Voices Podcast

The Transit Voices podcast will be speaking with other voices from the transit community to hear their new challenging views and projects, hopefully, so that the best new ideas can spread.

This episode of Transit Voices features host Ben Whitaker in conversation with Satinder Bhalla, President and Co-founder of TransSIGHT, a transit services company and IT integrator that works with all sorts of different transit agencies joining together their data. They dive into the critical role of data in transforming transit […]
This month on Transit Voices, we are thrilled to host Richard Rowson, a trailblazer in online ticket sales, known for his pioneering work on the UK’s Trainline website two decades ago.  In this program, he tells host Ben Whitaker about the challenges in setting up the site because, as he […]
On this episode of Transit Voices, we embark on a journey through time to envision the future of our cities under the leadership of the emerging “new urbanists.” Our spotlight guest is Jerome Horne, a notable “new urbanist” from TransitCenter, a foundation devoted to enhancing public transit across US cities […]
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Ben's Blog

Blog posts and explainers featured here are about things we do at Masabi as well as what we believe will shape the transit of tomorrow, and how we think it will benefit riders and agencies.