Justride: The Platform Your Riders Will Love

Leading Global Fare Collection Platform

What is the Justride Platform?

Justride is the world’s leading Fare Payments-as-a-Service platform, focusing on ease of use and convenience for public transit passengers.

Transit agencies can provide their riders with market-leading mobile ticketing services, the ability to buy transit tickets in popular mobility apps, and complete Account-Based Ticketing functionality allowing passengers to simply tap a contactless bank card, mobile device or smartcard to travel, without needing to buy tickets in advance or select fares.

Hear what riders are saying about Boston’s MBTA app powered by Justride

What your riders will love about Justride

Choice of apps and fare media

Justride delivers passengers’ choices. Riders can choose from many different options to pay for their fare: from bank cards and Apple Pay, to adding cash to their transit accounts to ‘tap and ride’ with a smartcard or their mobile phone. They can also choose to buy their tickets in a number of popular mobility apps such as Transit app, Uber, Moovit and Lyft.

Seamless ‘Tap and Ride’ Experiences

When the Account-Based Ticketing module is deployed, passengers can simply ‘tap and ride’ when boarding using a smartcard, contactless bank card or mobile phone, without needing to purchase tickets or select fares in advance delivering a seamless and convenient experience.

Full support for cash riders

Justride provides low-cost retail network solutions. This allows riders to visit local retailers to add cash to their accounts for travel. Justride also delivers a low-cost Transit Center/Ticket Office portal and API integration into Ticket Vending Machines and Fareboxes so riders can add funds to their accounts using cash or card.

Increased equity with fare capping

With fare capping, all passengers – including those who prefer or can only afford to ‘pay as they go’ – get automatic access to the best fares based on how much they ride/spend over periods of time. By removing the cost barriers associated with paying upfront, passengers benefit from a more socially equitable fare system.

Contactless and speedy boarding

Riders have the option to have a fully contactless payment and boarding experience. From purchasing the ticket to paying for it and activating it for the ride, riders can use the contactless validator onboard the bus and whatever is already in their pockets: mobile phone, transit smartcard, or wireless bank card.

Contactless Payments (cEMV) Enabled

cEMV allows riders to use their contactless bank cards to travel on public transport by simply tapping their card on the validators onboard the bus. There is no need to get a ticket before traveling which increases convenience and is great for first-time users of the transit network.

We think Justride is great!

but don’t just take our word for it…

Hear from RTD Denver about their experience with Justride

Justride benefits riders and transit agencies alike.

Here are some of the reasons why agencies choose Justride:

The largest fare payments platform in the world

Justride has been selected by more than 140 agencies of all sizes across 9 countries and processes considerably more fares than any other platform in the market. This gives agencies the reassurance that you are selecting the most robust, reliable and advanced fare payments platform on the market.

Open Platform powering best-in-class solutions

Masabi delivers an open mobility ecosystem powered by Justride’s Open Platform. A proven suite of open APIs and SDKs are enabling best-of-breed services provided by an ecosystem of 100+ market-leading partners. This means riders can benefit from the best-in-class solutions they need.

Modular platform

Individual modules can be deployed separately and the full solution can be deployed in phases, enabling speedy and low-risk launches. Popular modules include:

Mobile Ticketing
Mobile Ticketing – MaaS app integrations
Open Payments – Account-Based Ticketing
Stored Value – Account-Based Ticketing
Inspect Validation Suite

Tickets in multiple MaaS and mobility apps

Agencies can take advantage of Masabi’s Open App Retail Network meaning they can integrate their tickets into multiple applications. Justride is powering mobile ticketing in multiple mobile applications for more than 25 agencies.

Complete validation suite

Justride is the only shared platform live with a full validation suite across buses, paratransit, ferries, metro systems and stations.

Mobile Ticketing leader

Masabi pioneered mobile ticketing around the globe to deliver agencies and riders’ the choice of applications that best match their needs. That’s why we deliver:

Agency branded apps
Agency branded regional apps
Mobile ticketing SDK integration into popular 3rd party apps
The SDK is pre-integrated into apps such as Uber, Transit, Moovit, Lyft, Jorudan

Platform experts

Unlike other providers, Masabi does not offer bespoke design-build AFC systems. We are platform experts built by platform specialists. Since launching the first fare payments platform for an agency in North America with Boston’s MBTA in 2012, Masabi’s Justride has grown to become the most popular, and most implemented, fare payments platform in the world.

Most awarded platform

Justride has received unparalleled industry recognition with 22 awards in 5 years and 13 in the last 18 months; Including two Transport Ticketing Awards in 2021 for ‘Best Smart Ticketing program’ along with ‘Ticketing Technology of the Year’ in both 2020 and 2019.

Mobility as a Service enabled

Masabi pioneers city-centric Mobility as a Service solutions powered by Account-Based Ticketing and delivers ‘Practical MaaS’ by powering public transport tickets in the best mobility apps in the world. Masabi works with leading Mobility/MaaS apps such as Transit, Uber, Moovit, Jorudan, Lyft and more.

Ready to get started?

Take advantage of the latest fare payments innovation and find out how our tested and proven Justride platform can benefit your agency and passengers. Talk to one of our transit experts about your agency’s particular requirements and how we can best support you.

Request a demo